Free Returns Service
For our customers we offer a FREE RETURNS GUARANTEE, as we have a returns agent in the USA and in Ireland.
Just fill in and return your package as per the RETURN FORM included with your parcel.
You can also track your returned item using the tracking number on your pre paid return label via- click here
Or if it suits better, please call one of our Irish customer service team who will be happy to help.
Please note that orders or items returned for exchange or refund can have a processing time of up to 14 business days from receipt. This may be longer at peak times. All items must be confirmed as received back in a fully unused and re saleable condition before we can process your exchange or refund. Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.
Damage claims must be filed within 2 days of receipt of goods.
Claims for defective items must be made within 30 days upon receipt of goods
Normal wear is not considered a defect.
USA/ CA Toll Free: 1-800-707-5037 (until 7:30pm EST)
USA/ CA Toll Free: 1-800-707-5037 -Sat - Sun 5-10pm EST
International: +353 1 861 1590 (until 12:30am GMT)