Handknitted Aran Scarf

Our Response Hello, Thank you for your feedback, as standard when placing an order through the site you are charged immediately. As you can understand the run up to Christmas is our busiest time of year but I do apologise for the fact that you felt that there was a lack of communication on our part in regards to a delay with your order. I can see that you were given a promo code to avail of a 15% discount on a future order with us and I do hope that you will give us another opportunity to show that the vast majority of our orders arrive in a timely fashion. Thanks again for your order.Kind Regards The Irish Store.com