Why Choose The Irish Store? See How We Compare
When you are shopping for authentic pieces of Ireland—whether it is a timeless Merino wool Aran sweater, handcrafted Celtic jewelry, or curated homeware—you deserve a seamless experience from checkout to your doorstep. But with several online options available, choosing where to shop can be challenging.
To help you make an informed decision, we have benchmarked The Irish Store against two of the other leading Irish gift retailers in the market. Our objective comparison looks directly at what matters most to our customers: real value, transparent shipping fees, robust return policies, and verified customer satisfaction.
| The Irish Store | Competitor #1 | Competitor #2 | |
|---|---|---|---|
| Shipping Charges | Shipping to USA – $22.95 Delivery & Shipping Information |
Shipping to USA – $35.00 | Shipping to USA – $25.00 |
| Returns Policy | Free Returns | Charges apply | Charges apply |
| Return Window | 90 Day Return Window | 60 Day Return Window | 60 Day Return Window |
| Trustpilot Rating | Rated 4.7 on Trustpilot | Rated 4.5 on Trustpilot | Rated 2.1 on Trustpilot |
| Ease of Ordering | 96% of customers rate The Irish Store as easy to order from* | 75% rate The Irish Store better* | 83% rate The Irish Store better* |
| Speed of Delivery | 82% rate very good to excellent* | 75% rate The Irish Store better* | 83% rate The Irish Store better* |
| Quality of Product | 98% rate very good to excellent* | 75% rate The Irish Store better* | 83% rate The Irish Store better* |
| Customer Service | 95% rate very good to excellent* | 75% rate The Irish Store better* | 83% rate The Irish Store better* |
| Customer Support | Toll-Free number from USA & Canada | No Toll-Free Number | No Toll-Free Number |
| Variety of Products | Best all‑round Irish gift store | Clothing‑led, limited gift choices | Wide range, less USA‑optimized |
| Promos & Discounts | Frequent promos and discounts View Coupons & Discount Codes |
Very occasional promos | Occasional promos |
| Years in Business | Established 1987 | Established 1892 | Established 1975 |
| Based in Ireland | Yes | Yes | Yes |
| Gift Categories | Women’s Clothing, Men’s Clothing, Aran Sweaters, Celtic Jewelry, Irish Homeware, Irish Food Baskets | Women’s Clothing, Men’s Clothing, Aran Sweaters, Throws | Women’s Clothing, Men’s Clothing, Aran Sweaters, Jewelry, Homeware |
*Source: The Irish Store Annual Customer Survey 2026
The Irish Store Advantage: Why US Shoppers Choose Us
A quick look at the data shows why generations of families trust us with their Irish gift-giving needs:
- Unmatched 90-Day Free Returns: While competitors cap their return windows at 60 days and pass return shipping fees back to the consumer, we offer a completely stress-free, 90-day free return window. If your Aran sweater or item doesn't fit perfectly, returning it won’t cost you a cent.
- More Affordable USA Delivery: Shipping internationally shouldn't wipe out your savings. Our flat-rate shipping to the USA is just $24.95, keeping your costs significantly lower than Competitor #1 ($35.00) and Competitor #2 ($25.00).
- Dedicated US & Canada Customer Support: We believe in direct communication. The Irish Store provides a dedicated Toll-Free phone number for our customers in the USA and Canada, giving you an immediate line to real help—a service neither Competitor #1 nor Competitor #2 offers.
- A Full-Circle Irish Gift Experience: Some stores only specialize in clothing. We are proud to be the ultimate all-round gift destination, offering everything from Women's and Men's apparel to Irish Food Baskets and hand-picked Homeware items.
Backed by a 4.7 Trustpilot Rating
We don’t just claim to deliver a better experience—our customers prove it. With an exceptional 4.7 Trustpilot rating, 96% of our shoppers rate our ordering process as easy, 98% praise our product quality, and 95% rate our customer service as very good to excellent. According to our Annual Customer Survey, between 75% and 83% of shoppers explicitly rate their experience with The Irish Store as superior to the alternative options.
Experience the best of Ireland with transparent pricing, zero-risk returns, and world-class customer care.
