A quick update from Lulu & the team.
Are you still delivering?
Yes, we are still sending "a little piece of Ireland, directly to your door". However, we do advise early ordering to avoid possible delivery delays.
What is your returns policy?
As always, we offer free returns – and due to the current situation, we have extended our free returns policy to 180 days (6 months).
How are you ensuring the safety of your staff?
People are our priority. In the face of COVID-19 developing around the world, our commitment is to adhere to the Irish Government and World Health Organisation’s protocols. Our warehouses & offices have been re-configured to ensure our teams are working safely within these guidelines.
Is your Customer Service department still open?
Yes, they are indeed. You can make contact with us on [email protected].
Are all Your products still available?
We have good stocks on many of our product lines and these are clearly marked as AVAILABLE on the website. Please note that we may not have stocks of every color and size at present. We are working closely with our suppliers to manage the safe delivery of further stocks for all our ranges.
What happens if I am self-isolating and need to return an item?
No need to worry. We have allowed plenty of extra time for returns. Just send your item back to us when it is absolutely safe for you to do so.