Covid-19
A quick update from Lulu & the team.
Hi everyone,
First of all, I hope you and yours are keeping safe and well. The times we are living through are certainly challenging. I just wanted to let you know that we are still open and we want to help you to continue to share a little piece of Ireland with your loved ones at this difficult time. Here’s an update on our procedures, which will hopefully address some of the concerns and queries you may have.

Take good care of yourselves and each other,
Lulu Signature
Are you still delivering?
Yes, we are still sending "a little piece of Ireland, directly to your door". However, we do advise early ordering to avoid possible delivery delays.
What is your returns policy?
As always, we offer free returns – and due to the current situation, we have extended our free returns policy to 180 days (6 months).
How are you ensuring the safety of your staff?
People are our priority. In the face of COVID-19 developing around the world, our commitment is to adhere to the Irish Government and World Health Organisation’s protocols. Our warehouses & offices have been re-configured to ensure our teams are working safely within these guidelines.
Is your Customer Service department still open?
Yes, they are indeed. You can make contact with us on [email protected].
What happens if I am self-isolating and need to return an item?
No need to worry. We have allowed plenty of extra time for returns. Just send your item back to us when it is absolutely safe for you to do so.
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